The Seven C's of Communication.
- Clarity
- Coherent
- Correctness
- Conciseness
- Concreteness
- Completeness
- Courteousness
Effective Communication involves the use of all above mentioned 7 C's of Communication. Effective Communication is the key to being productive in today's busy life. Most of the jobs mention that the person applying should have good communication skills.
A study conducted by McKinsey Global Institute reveals that employees spend about 30% of their time on emails and remaining time is spent in meetings, conference calls, presentations, report writing and other such activities. Therefore, it is necessary to have a proper understanding of 7 C's of Effective Communication to be productive.
Clarity:
Anything you say, you should say it in clear and simple words, otherwise the listener will assume things and will have to come back again and again for asking what you meant.
Coherent:
All the sentences in your message should relate to each other so that the receiver do not gets confused whether you are talking about one thing or another.
Correctness:
It is necessary to provide correct information when communicating with someone about any task. By correctness, it is meant that you should tell correct instructions or information such as name of location where a meeting is to be held or date of the function or ceremony etc
Conciseness:
Whatever you want to say, just say it with words that will best describe your purpose. Use words which are simple and used in our daily life so that the other person do not need to waste time thinking about actual meaning of your words.
Concreteness:
Just like the word "concrete". your message should be so much strong that it leaves an impact on the listener and allow him to get the idea that whatever you said is true and important.
Completeness:
It is utmost necessary to provide complete information in addition to being clear and correct. If you are writing an invitation for a party, be sure to mention where the party is going to be held, at what time will it start and on which day you will be expecting people to come.
Courteousness:
Being courteous is the sign that you value other person and their time which will make them realize that they should listen to your message carefully. Unnecessary frames and hidden insults can lead to spoil a healthy working relationship.